01224 211211

Service Delivery Manager - Aberdeen

ref: MOG29502


Our Aberdeen based client has asked us to support as they look to add a highly experienced Service Delivery Manager to their team. This fixed term contract role will be based on an initial 12 month engagement and will centre on the delivery of an Outsourced Managed IT Service.

Required Experience:

  • Able to demonstrate account management capability or experience. This should include an ability to understand customer needs and provide solutions to match those needs
  • Able to demonstrate the capability to manage effectively within a highly complex, operational environment, demonstrating good judgement, delegation and planning skills.
  • Ideally successful experience of selling value added ICT products, goods and services
  • Demonstrable drive, energy and passion for understanding and meeting customer needs. Able to drive the delivery teams to continually improve the service.
  • Exceptional interpersonal skills, a highly personable, engaging approach. Strong listening skills and the ability to adapt complex messages according to the audience.
  • Ideally able to demonstrate previous experience of effective financial management (P&L), contract management and negotiation.
  • Experience of motivating a team to achieve goals, managing individuals and teams effectively setting out clear expectations and monitoring ongoing delivery of results.
  • Determined and self-motivated
  • Creative and resourceful problem solver

For a confidential discussion regards this opportunity please apply on-line in the first instance.


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Malcolm Grant

Malcolm Grant

I specialise in the recruitment of accounting and IT staff on both a permanent and contract basis. I would be delighted to discuss the next step in your career or how we can help your business to attract and recruit high calibre employees.

Call me now on 01224 259441 to discuss this vacancy.

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